Customers which order an individually designed software solution from acp-IT expect that the result will be a software system which completely fulfills the defined requirements and that is realized in time and in budget. A key factor for success at acp-IT is a thorough software development process. This process describes an efficient and transparent way to delegate tasks and responsibilities within a developing team. During a software project intermediate results are planned and realized in an iterative way. By this approach the customer is able to give feed-back in a very early stage of the project. Software systems developed by acp-IT are built upon acp-IT's InFrame software platform - a powerful software library. This ensures higher software quality and reduced time and costs to realize complex software applications. Our software development is based on modern industry standards and we actively take part in standardization work by partizipating in standardization organizations and networks.